For sales, billing queries, technical support or phone call-back request, please create a new ticket or view your existing ticket for updated status. Our respective department representative will contact you shortly.

• Please note for existing customers on Budget hosting (single server) plans, phone support / call back is not available.
• For customers on Business , On-Demand and VPS hosting plans, phone support is available on Monday - Friday 9.30am - 5.30pm for emergency issues only
• While we will try our best to contact you at your desired time, call back are returned on a queue basis and are not guaranteed. We do not make calls out of Singapore.